OrgChart Now Help Guide

Table of Contents

Igloo Photo Configuration


Audience: Administrators


OrgChart Now can pull photos directly from your Igloo instance for display in chart boxes, employee profiles, and search results.

The following article provides step-by-step instructions for configuring your Igloo photo import in OrgChart Now.


For photo sizing recommendations and other tips, reference the Working with Photos article.

Importing Igloo Photos
  1. Follow steps 1-3 in the Additional Photo Configuration section of the Photo Integrations article.

  2. In the Additional Photo Configuration panel, select Igloo from the Photo Source dropdown menu.

  3. Enter the following credentials in the corresponding text boxes:

    • App ID - Igloo App ID

    • App Password - Igloo App password

    • Username - Email associated with the Igloo API service user

    • Password - Password associated with the Igloo API service user

    • Community - Igloo community name


    Contact your Igloo System Administrator for help locating the credentials listed above.

  4. Click Save, and then Refresh.

  5. Create a photo formula to finish your Igloo photo import configuration. Reference the Creating a Photo Formula section below for steps.

Creating a Photo Formula
  1. Log in to OrgChart Now.

  2. Click on the Mode Switcher icon in the Top Toolbar, and then select the Setup option. The Setup panel is displayed.

  3. Click on the Chart Settings tile, and then then select the Fields & Formulas option from the left side menu.

  4. Click on the green f(x) Create button (in the top left corner), and then select the Static Formula option. The Formula Editor is displayed.

  5. Enter a name for the formula (i.e. Photo).

  6. Click on the No values. Click here to add hyperlink, and then select the Concatenate option from the dropdown.

  7. Enter /igloo/ in the Value text box.

  8. Click on the Type dropdown menu, and then select the Field Lookup option.

  9. Click on the Value dropdown menu, and then select the field used to name the Igloo photos (i.e. Work Email).

  10. Click on Save, and then Refresh.